Ordering
How to order
There is no portal to learn, no account application standing between you and a price, and no salesperson who has to check with somebody before answering. Send a list, get a written quote inside one business day, approve it and the freight moves.
- Opening order
- $500
- Reorder minimum
- None
- Quote turnaround
- 1 business day
- Price hold
- 30 days
The process
Six steps from first message to first shipment
Most new accounts go from an opening message to a delivered pallet inside a week. Nothing here requires software, a credit application or a meeting.
- 1
Step 1 of 6
Send us your requirement
Share a product list, a competitor invoice, your store type or simply a photo of the accessory wall you want to fill. There is no account application and no minimum before we will talk to you.
- 2
Step 2 of 6
Receive a written quote
You get a line by line quote inside one business day covering unit cost, case count, inner pack, total landed cost and lead time. Quoted pricing is held for thirty days.
- 3
Step 3 of 6
Review samples if you want them
For any item you have not bought before we will send a sample so you can judge build quality yourself. On a first order the sample cost is credited against the purchase.
- 4
Step 4 of 6
Confirm the purchase order
Approve the quote and we confirm allocation the same day. We accept ACH transfer, wire, company check and major cards. Established accounts can apply for net terms.
- 5
Step 5 of 6
Order is picked and inspected
Every order is picked against the purchase order and quality checked before it is packed. Power products are function tested by lot and documentation is attached to the shipment.
- 6
Step 6 of 6
Ship, track and reorder
Stocked items ship within twenty four hours on orders placed before 2 PM Eastern. You receive tracking the same day, and your list is saved so reordering takes one message.
Requesting a quote
Four things that turn a conversation into real pricing
You do not need all of them. Any one of these is enough to get a line by line quote back inside one business day, and the more you send the closer that first quote lands to what you actually need.
A product list
Even a rough one. Model names, quantities and the packaging format you want are enough for us to start. If you only know the categories you need, that also works, because we will build the list and you can edit it.
A competitor invoice
The fastest way to get a comparable quote is to send what you already pay. We will match the same items line for line so you are comparing identical specifications rather than similar sounding descriptions.
A photo of your accessory wall
A single photograph tells us your store format, your fixture type, your current mix and where the gaps are. Many of our best quotes have started from nothing more than a picture taken on a phone.
Your target shelf price
Tell us what the item has to retail for and we will quote backward from that number. If the margin does not work at your price point we will say so and propose the item that does.
What comes back
Every quote is written line by line. For each item you see the unit cost, the case count and inner pack, the total extended cost, the estimated freight, the lead time and a short note on packaging format. Nothing is quoted as a range and nothing important is left to a follow up call. If an item on your list is something we would not recommend at your price point, that is written on the quote too, together with the alternative we think will actually turn.
Minimums and paperwork
A 500 dollar opening order and one document
The barrier to becoming a customer here is deliberately low, because a buyer who is allowed to start small is a buyer who can find out whether we are any good without risking capital.
Our standard opening order is 500 dollars. That number is set low on purpose. A single counter kiosk, a repair bench adding a first accessory program or a new online seller can all clear it comfortably, and it is small enough to be a genuine trial rather than a commitment. After that first order there is no reorder minimum at all. If you need one case of a fast moving cable on a Tuesday, order one case of a fast moving cable on a Tuesday.
Freight allowances and volume pricing tiers begin above the opening threshold, and those breakpoints are shown on the quote rather than kept quiet. Buyers who consolidate categories reach the tiers faster, which is most of the argument for putting the whole accessory wall on one purchase order instead of running four suppliers against each other.
Because we sell to businesses only, we need a resale certificate, a business license or an equivalent registration on file before the first shipment leaves. Send it once and it stays on the account. If your business is still being formed we are happy to quote in the meantime so you can build an opening budget from real numbers rather than estimates.
$500
Standard opening order, one time
None
Reorder minimum on established accounts
30 days
Quoted pricing held without change
Mixed
Pallets allowed across every category
What we need on file
- Resale certificate, business license or equivalent registration
- Billing contact and the email that should receive invoices
- Shipping address, receiving hours and whether the location has a dock
- A named person we can call when something needs a decision
Payment
Four ways to pay, and a route to net thirty
New accounts begin on prepayment. That is normal in wholesale distribution and it is not a judgement about your business. It is simply where every account starts before there is an order history to look at.
ACH bank transfer
Our preferred method for domestic accounts. No fee, funds normally clear in one to two business days and your order is allocated as soon as the transfer is initiated.
Domestic and international wire
Used for export programs, container consolidations and larger domestic purchase orders. Banking instructions are issued on the proforma invoice, never by unsolicited message.
Company check
Accepted from established accounts. First orders paid by check ship once the check has cleared, so an ACH transfer will usually get your freight moving several days sooner.
Major credit cards
Visa, Mastercard, American Express and Discover are accepted. Card payments above a stated threshold carry a processing surcharge, and that surcharge is shown on the quote before you approve anything.
Applying for terms
Net thirty after three or four completed orders
Once an account has three or four completed orders behind it and a payment record we can point to, you can apply for net thirty terms. The review is short. We look at your order history with us, run a trade reference check and confirm a credit limit that makes sense for the volume you are actually buying. Most decisions come back inside a week. Terms accounts keep the same pricing as prepay accounts, so applying costs you nothing on the unit cost.
Before you commit
Samples, price holds and honest lead times
Three policies that exist because buyers kept asking for them, and because a distributor who will not answer these questions plainly is telling you something.
Samples, credited on the first order
For any item you have not bought before we will send a sample so you can judge the build quality with your own hands rather than from a product photograph. Hold the adapter. Flex the cable at the strain relief. Put the case on the actual handset. On a first order the sample cost is credited against the purchase, so due diligence costs you nothing once you buy.
Pricing held for thirty days
Every quoted line is held at the quoted number for thirty days from the date we send it. You can take the quote to your partner, run it against your margin model, wait for a slow week to end and come back without discovering that the price moved while you were thinking. If a currency or freight shift means we cannot hold a line past thirty days, that is stated on the quote when you receive it.
Stocked versus factory run
Stocked items on orders placed before 2 PM Eastern ship within twenty four hours. Items that need a factory run, a custom pack or private label printing carry a lead time stated on the quote, normally between two and five weeks depending on the product and the quantity. We will always tell you which category a line falls into before you approve it, because a lead time discovered after the purchase order is a lead time you cannot plan around.
Questions
Ordering, pricing and payment
The five questions new accounts ask most often, answered the same way we would answer them in a reply.
Ordering
Is there a minimum order?
Our standard opening order is 500 dollars, which is deliberately low so a small store or a new seller can test the relationship without committing a large amount of capital. Reorders on an established account have no minimum. Freight allowances and volume pricing begin at higher thresholds that we will show you on the quote.
Ordering
Do I need a resale certificate or business license?
Yes. We sell to businesses only, so we need a resale certificate, a business license or an equivalent registration before the first shipment. If you are still forming the business we are happy to quote in the meantime so you can plan your opening budget.
Pricing and payment
How is pricing determined?
Pricing is quoted per line item based on quantity, packaging format and current landed cost. Volume breaks apply at case, half pallet and full pallet levels. Quoted pricing is held for thirty days so you can plan a purchase without watching the number move.
Pricing and payment
What payment methods do you accept?
We accept ACH bank transfer, domestic and international wire, company check and major credit cards. Card payments above a stated threshold carry a processing surcharge that will be shown on the quote before you approve it.
Pricing and payment
Do you offer payment terms?
Established accounts with a consistent order history can apply for net thirty terms. New accounts begin on prepayment. We will normally review a terms request after three or four completed orders and a satisfactory trade reference check.
Would rather just talk it through
Call during business hours and you will reach a person who can quote, check stock and confirm a lead time in the same conversation.
Get started
Send the list. We will send the pricing.
A product list, a competitor invoice or a photo of your accessory wall is enough. You will have a written quote with landed pricing, case counts and lead times inside one business day.